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Iron Horse Family Medicine Clinic


Department of Primary Care
Iron Horse Family Medicine Clinic
Bldg 7503, Second Floor, Room 2300
1650 Cochrane Circle
Fort Carson, CO 80913

Business hours
Monday-Thursday 7:30 a.m. - 5:30 p.m.
Friday 7:30 – 4:30

Immunization hours
Monday - Thursday 9 a.m. - 12:00p.m., 1:30 - 5:45p.m.
Friday 8 a.m. - 12:00 p.m., 1:30p.m. - 4 p.m.
Closed on Federal Holidays

Contact information – (719) 524-4068; usarmy.carson.medcom-each.list.IHFMC@mail.mil

Directions
The Iron Horse Family Medicine Clinic is located on the second floor of the Eric P. Woods, Soldier Family Care Center (SFCC). Patients parking in lot “G” (purple signs) in front of the SFCC enter using the main east entrance and proceed to the second floor via the stairs. Once at the first landing, take a left and proceed to your clinic located on the left side of the walk way next to the elevators. If using the elevators, upon exiting on the second floor your clinic will be to your immediate left. Alternatively, patients can use parking lot “F” and enter the SFCC from the courtyard. Using the courtyard or breezeway entrance, turn left and proceed through the double doors. Your clinic will be at the end of the walk way on the left side, next to the elevators.

About
The Iron Horse Family Medicine Clinic consists of 3 Family Medicine teams and 2 Soldier Centered Medical Homes that deliver world-class patient-centered health care to Soldiers, adults, infants, children, and adolescents.

Primary services
Well child / Adult visits
Sick patient visits
Annual school and sports physicals and PHAs
Immunizations
Behavioral Health care
Case management for patients with complex medical needs

Who can be seen here?
Active Duty military, TRICARE Prime, and TRICARE Plus enrolled patients

Walk-in Services
Monday - Friday 8:00-11 a.m. and 1 p.m. - 4 p.m.
Testing for strep throat for children greater than 2 years old ( we will book you an appointment if one is available first)
Blood Pressure checks
Depo / B12 Shots (Need an active order)
Pregnancy Test (Lab visit)
Immunizations and Influenza vaccines (seasonally)

Please understand that if you are a walk-in patient you may experience a wait time of 30 minutes or more. We are always very busy providing the same excellent care to our previously scheduled appointments. Our staff is fully dedicated to each of our patients. You will be screened by a nurse, and based on the results you will either receive discharge care instructions, or see your PCM.

Commonly asked Questions and Answers
• What is the Nurse advice line?
719-524-8633
• What forms will I need?
Many school/daycare forms can be handled by speaking to your child's care team or requested from the school or day care prior to your appointment.
• How can I get a message to my provider?
You can sign up for secure messaging to correspond with your provider and care team or call the clinic to leave a telephone consult to your provider (response will typically take 72 hours).
• How can I make an appointment?
You can call the appointment line to schedule routine appointments or same day appointments (starting at 0600 on the day you require the appointment ) (719) 524-2273, or on tricareonline.com the day prior beginning at 3 p.m.

Other
ID Cards:
All patients must present their appropriate DEERS ID Cards, this includes children over the age of 10. If you do not have your ID card you can go to the treasury to obtain a letter allowing care that day, however this is a time consuming process and may put you past the 10 minute/Late Policy.

Late Policy: 10 Minutes
We understand complications can arise while attempting to arrive at your appointment on time, however due to the nature of our patient schedule we can only allow a 10 minute grace period from the time of your appointment. If you are more than 10 minutes late you can choose to wait for availability, or reschedule for a later date. Please consider factors such as weather, traffic, and gate inspections when planning to visit us.

Prescription Refills / Telephone Consults
You can call the clinic to request a prescription refill, request lab results, or send a message to your provider. It can take up to 72 hours to receive a response from your PCM Team. Please keep track of your medications and plan appropriately as this is your responsibility. We highly recommend using Secure Messaging to send a message to your provider. Please ask your PCM team to sign you up!

Appointment Advice:
If you have a time sensitive issue we highly advise that you register at tricareonline.com. By using this site you can schedule a next day appointment any time after 3 p.m. the day before. Otherwise you will have to call the appointment line (available from 6 a.m.-4 p.m.) the morning you would like to be seen. Please ask the staff about signing up for TRICARE online or visit http://www.tricareonline.com

Behavioral Health:
Internal Behavioral Health Consultation (IBHC) services are available in the Family Medicine Clinic as another part of your Patient Centered Medical Home experience. Services may include assessment and behavioral treatment planning, recommendations, and interventions with the goal of helping the PCM and patient develop practical knowledge and skills to promote and improve physical and emotional health. Appointments are about 30 minutes and your PCM remains in charge of your health care. Documentation of your assessment and recommendations from the IBHC will be written in your outpatient medical record—no separate mental health records are kept. Whether you are looking for assistance with your health habits or local area resources, consider a visit with the IBHC. Talk to your PCM team or front desk for scheduling information.

Urgent Care Referrals
Please see the attached letter “After Hours and Weekend Healthcare” from the Chief of Clinical Operations here at Evans Army Community Hospital.

Training & Holidays
The Iron Horse Family Medicine Clinic closes from 1 p.m.-4 p.m. on the last Thursday of every month. This is to allow us the time to conduct training necessary to provide you the best patient care. We are also closed on the following days:
New Year's Day
Dr. Martin Luther King's Birthday
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving
Christmas

Visit the Army Medicine Exceptional Family Member Program website.

 

This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and
U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media and Army Medical Department beneficiaries.
Last Modified 23 March, 2016