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 Case Management

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What is case management?                                
Case management teams are groups of health professionals who help you  and your family figure out ways to resolve your medical and social needs.      The case  manager is your team "coach".  You and the team work out a plan to help get  your optimum health back as soon as possible.  You will also plan with them to get the right help for what you need as you improve. The case manager will oversee the plan to ensure it meets any change in  your health.  The goal is to help smooth your trip through the maze of healthcare systems.

Who is eligible for Case management?
All active duty, retirees, and active duty and retiree family members are eligible. Usually only people with very complex problems require case management.  These may be medical, social, or behavioral health problems.  Some examples are:  Soldiers injured in Theater, cancer, very old and frail living alone, severe burns, chronic illness, chronic pain, or transplants.

Will my provider be informed of these plans and services?                                                      
Yes, your doctor or nurse is part of the team who helps you make decisions about planning your needs.  The provider and you have the final say regarding any and all care you will receive.

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This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and
U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media and Army Medical Department beneficiaries.
Last Modified 23 August, 2011