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Hours of Operation:  Monday, Tuesday, Wednesday, Friday: 7:30 a.m. - 5:00 p.m.; Thursday 7:30 a.m. - 12:30 p.m. (closed from 12:30 p.m. - 4:30 p.m. on the last Thursday of the Month)

Contact Numbers:  (719) 526-0890 Fax (719) 503-7007

Process to Request copies of Medical Records:  In order to obtain copies of your records, please come to the Soldier Family Care Center (SFCC) in the Lower level (1st Floor) of the new Evans Hospital addition.  Release of Information is located in Room # 1500 (the window to the right).  Please take a number and a clip board and complete the DD Form 2870 prior to your number being called at the window.  You will need to have a Military ID in order to complete the request process.  If you are requesting copies of records for anyone besides yourself, please bring your MEDICAL Power of Attorney with you or written consent with ID. 

Parents:  Please don’t wait until the day before school begins to look for those shot records.  If you cannot locate your copy, you will need to come by the Release of Information window to request a copy.

Copies of an entire medical record usually take approximately 30-60 days to complete. For Soldier's who are ETSing or retiring, it takes 4-6 weeks. For Radiology CD's please go through the Radiology Department.

If you need to take a copy of any medical documentation to a Specialty clinic appointment, contact the Release of Information Section at least 14 days prior to your appointment.  It is best to visit the ROI office to request your records prior to making your appointment.  Depending on the referral service your medical records may have already been sent as part of the consultation/referral process.  To find out if your records have already been forwarded to the Network Provider, please contact this provider prior to your appointment.

The Correspondence – Release of Information Division is the only authorized section that can release Protected Health Information for EACH and outlying clinics Soldiers and Family Members.  All other clinics must follow the EACH Policy 93.

In accordance with the Health Insurance Portability and Accountability Act (HIPAA), the Release of Information Division maintains a listing of all disclosures that have been made from your medical record (except for those requested by you or disclosures made for billing or for your continued health care). You may receive an accounting of these disclosures through the Release of Information Division.  For more information, visit the Evans HIPAA website:




This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and
U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media and Army Medical Department beneficiaries.
Last Modified 26 August, 2013