|
FAQ |
| |
| Can I bring my child to my Radiology Appointment? |
| No. Due to the ionizing radiation used in some exams, we
suggest you try to find other accommodations for your children
during your appointment time. |
| |
| Who will contact me with the results of my exam? |
| The physician that ordered your exam should contact you with the
results if you haven't already scheduled a follow up appointment
with them. |
| |
| How long does it take for my doctor to get the results
of my exam? |
| The doctor that ordered the exam will normally have results
within 48 hours of your exam's completion. If they have not
received the results please contact us at 719-526-7300. |
| |
| Can the Radiology department create a CD of my exams for
me? |
| No. The Correspondence/Release of Information section in the
Soldier Family Care Center (SFCC) is responsible
for creating any copies of records or images on CD that the patient
requires. |
| |
| Where do I pick up a CD of my exams for my doctor's
appointment? |
A CD of your exams should be requested from the
Correspondence/Release
of Information
section (rm
# 1500) which is located in the new Soldier Family Care Center
(SFCC) on the east side of the main hospital. The CD requires
at least 48 hours to generate and requires that you fill out DD Form 2870.
You can download that form by clicking on this
link.
You can also submit a request for your CD of images online (via
email). Instructions for this procedure can be found
here.
You are still required to pick them up in person and present a valid
photo ID.
A map showing the location of the SFCC can be found
here.
Patients should park in parking lot G for easier access to
Correspondence. |
| |
| I was in the ER and they sent my CD to another hospital.
Can't I just go back to the Radiology Department for another CD? |
| In cases of emergencies where a patient is transferred to
another hospital the Radiology Department has to generate emergency
copies to help with the patient's diagnosis. In non-emergency
cases where a patient transfer is not involved then the
Correspondence/Release
of Information section
is responsible for generating copies of the CD/films. |
| |
| Where should I park when visiting Radiology or the SFCC? |
| A map showing the location of Radiology, the SFCC and the
parking areas can be found
here.
If you're visiting Radiology the closest parking lot is parking lot
F. If you're visiting the SFCC the closest parking lot is
parking lot G. |
| |
| How do I give a staff member kudos? How do I make
suggestions? |
| You can click on the link to the left labeled ICE (Interactive
Customer Evaluation). That will bring up another window linked
directly to the Radiology customer satisfaction survey. You
can also just click on this
link. |
